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Joyo Health
  • Home
  • About Diabetes
  • Services
    • Type 1 Diabetes
    • Type 2 Diabetes
    • Gestational Diabetes
    • Pre-Diabetes
    • Other Diabetes
  • Appointments
  • Locations
  • About
  • FAQs

Frequently Asked Questions

Please reach us at amy@joyohealth.com.au if you cannot find an answer to your question.

A CDE is a qualified health professional with specialised training in diabetes management and education, accredited by the Australian Diabetes Educators Association.


Whether you’re newly diagnosed, starting insulin, navigating technology like continous glucose monitors or insulin pumps, or just feeling overwhelmed—I'm here to support you. 

  • Individualised education and care planning
  • Support with blood glucose monitoring and medication
  • Training in insulin pump and CGM use  
  • Guidance through life stages (pregnancy, school, work, ageing)
  • Help understanding your lab results, lifestyle impacts, and health goals
  • Culturally appropriate education tailored to your background and needs


Do I need a referral from my doctor?

No, you don’t need a referral to see me. However, a referral from your GP under a Chronic Conditions Management Plan means you’ll be eligible for a partial Medicare rebate per session.


Can I claim private health funds?

This depends on your cover, please contact your health fund. 


Are telehealth consults available?

Initial assessments are available either in person or via video call. Follow-up appointments can be conducted conveniently through telehealth.


 

  • National Diabetes Services Scheme (NDSS)
  • Australian Diabetes Educators Association (ADEA)
  • Diabetes Australia
  • Patient handouts and tips: Available during appointments or by request
     


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